9.3: Standing Order

Creating a new standing order:

  • Select the “Reservation” tab located in the top left hand corner.
  • Enter the rider’s first and last name to search for the rider.
  • Double click on the rider then select “new standing order” at the top of the screen.
  • Select a date range, then complete all the required fields.
  • Click “save” located in the lower right hand corner.

(Note: If all required fields are not completed, the save button will not appear and a red blinking “!” is present notifying the reservationist more information is required.)

View standing orders by date:

  • Select the “Reservation” tab located in the top left hand corner.
  • Select a date or date range in the upper left hand corner.
  • All standing orders will be displayed for date range.

(Note: View reservation detail or edit standing order by double clicking on the standing order to active pop-up.)

Edit standing order:

  • Select the “Reservation” tab located in the top left hand corner.
  • Enter the rider’s first and last name to search for the rider.
  • Standing orders will be located towards to bottom of the screen.
  • Double click on the standing order you wish to edit.
  • The standing order details will be displayed towards the right of the screen.
  • Click the “pencil” icon in the upper right hand corner.
  • Make necessary changes then click save.

Cancel standing order:

  • Select the “Reservation” tab located in the top left hand corner.
  • Enter the rider’s first and last name to search for the rider.
  • Standing orders will be located towards to bottom of the screen.
  • Highlight the standing order then click the “Cancel SO” button located just above the standing order.
  • Select a cancel reason
  • Confirm actions and save. 

Duplicate standing order:

  • Select the “Reservation” tab located in the top left hand corner.
  • Enter the rider’s first and last name to search for the rider.
  • Standing orders will be located towards to bottom of the screen.
  • Highlight the standing order then click the “Copy SO” button located just above the standing order.
  • Review and complete required fields and save.